When can I expect to get my security deposit back?

We will endeavour to release your security deposit (less any necessary deductions and without interest) seven to ten days after your stay, once we have had a chance to go into the cottage to confirm that everything is in good order.

Please be aware that due to the nature of pre-authorisations, your bank/card issuer may not show any transaction information for the hold or release of funds that remain in your account. You will therefore only see any transactions for charges made for replacing or repairing any damaged or lost items.

Please also note that although the release of your security deposit is instantaneous at our end, due to individual bank handling times, the release of your security deposit can take up to ten working days to clear fully into your account.